Privacy statement

Who are we?

Dynamic Forwarding B.V., located at F. van der Poest Clementlaan 53, 3171 EB Poortugaal in the Netherlands, is responsible for the processing of personal data as presented in this privacy statement.

Contact details:
F. van der Poest Clementlaan 53
3171 EB Poortugaal
The Netherlands
+31 10 2250233
info@dynamicforwarding.com
www.dynamicforwarding.com

Data protection officer
Karin Wagenaar is the Data Protection Officer of Dynamic Forwarding B.V. She can be reached at info@dynamicforwarding.com

Personal data we process

Dynamic Forwarding B.V. processes your personal data because you use our services and/or because you provide them to us yourself.

Below is an overview of the personal data we process:
- First name and surname
- Phone number
– E-mailadress
- Other personal data that you actively provide e.g. in correspondence and by phone.

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us at info@dynamicforwarding.com and we will delete this information.

For what purpose and on what basis we process personal data

Dynamic Forwarding B.V. processes your personal data for the following purposes:
- Calling or emailing you if necessary to carry out our services
- Informing you of changes to our services and products
- To deliver goods and services to you
- Dynamic Forwarding B.V. also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making

Based on automated processing, Dynamic Forwarding B.V. does NOT make any decisions about matters that could (significantly) affect individuals. These are decisions made by computer programmes or systems, without the presence of a human being (for example an employee of Dynamic Forwarding B.V.)

How long we keep personal data

Dynamic Forwarding B.V. does not store your personal data longer than strictly necessary to realise the purposes for which your data are collected.

Sharing personal data with third parties

Dynamic Forwarding B.V. does not sell your data to third parties and only provides them if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. Dynamic Forwarding B.V. remains responsible for these processing operations.

Cookies, or similar techniques, that we use

Dynamic Forwarding B.V. uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferences. They also allow us to optimise our website. You can opt out of cookies by setting your internet browser to no longer store cookies. You can also delete any information previously stored via your browser settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. You also have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company, and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

If you wish to exercise your right to object and/or right to data portability or have other questions/comments on data processing, please send an itemised request to info@dynamicforwarding.com.

To ensure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. Dynamic Forwarding B.V. will respond to your request as soon as possible, but in any case within four weeks.

Dynamic Forwarding B.V. would also like to inform you that you have the opportunity to file a complaint with the national regulator, the Authority for Personal Data. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Dynamic Forwarding B.V. takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data are not properly secured or there are indications of abuse, please contact our customer service or via info@dynamicforwarding.com

Contact

Below is an overview of our details. Of course, you can also ask your question by filling in the contact form below.

Data

Dynamic Forwarding B.V.

Headquarter
F. van der Poest Clementlaan 53
3171 EB  Poortugaal
The Netherlands

Backoffice
Marconiweg 2F
7591 HH  Denekamp
The Netherlands

Call us: +31 10 225 02 33
E-Mail us: info@dynamicforwarding.com

CoC: 51628414
VAT: NL850104592B01
EORI: NL850104592

How can we help you?